Finding a Qualified Builder

Are you having an addition or alterations done to your home? Use the following list to make sure you are using a qualified builder.  

1. Make sure your builder is licensed and insured. Ask to see their Michigan Builder’s License. Is it current? Legitimate contractors have no problem showing their licenses.
2. Call the State to verify past or current complaints at (900) 555-8374 (this is a free call). Call the Better Business Bureau, the local Chamber of Commerce and local agencies to check on the builder.
3. Get references from your builder. Call them! Ask them about scheduling and costs. Was the job "on time" and "within budget"? Will they let you see the job?
4. Ask to see certificates of insurance of liability and worker’s compensation. Are they current? Are they issued in the correct company name?
5. Has the contractor been trained by any manufacturer’s for installation of a specific product being used on your job? Ask to see any certificates.
6. Does the General Contractor you are considering guarantee any work done by sub-contractors?
7. Make sure any special product is specifically named in your contract, (e.g., Corian, Pella windows) so there can be no substitutions for products of lesser quality.  Ask for brochures, samples, specifications or pictures of products used on your job.
8. Get everything in writing! Any quotes or contracts should include the builder’s name, business address and phone as well as a detailed description of the work being done, materials being used, start and completion dates, method of payment and payment schedule. Warranty periods should be clearly stated.
9. There must be a permit for work done in the City. It is a piece of green cardboard and it must be posted where it can be seen from the street. Make sure your builder obtained a permit before work starts. 
10. Your job probably requires inspections. When an inspector examines a job site, she/he leaves a green sticker if everything is fine and a red sticker if there are problems. Look for them. 

Some contractors don’t schedule a final inspection. If problems arise later, there is very little the City can do to help. Our inspectors work for you - they may spot areas during the final inspection where problems could occur later. Make sure you have a final inspection before you pay in full.